Terms of site
The Website is owned and operated by or on behalf of Mental Aid Ltd. Access to and use of this Website is provided by Mental Aid Ltd subject to the following terms and conditions and our Privacy Policy. Please read this statement carefully to understand how Mental Aid collects, uses and stores your personal data.
What information do we collect?
When you interact with us, we may collect your name, address, email address(es), telephone number(s), and, where appropriate, date of birth.
How do we collect information?
We may collect information about you whenever you interact with us. For example, when you contact regarding our activities, register as a supporter, send or receive information or sign a petition, you specifically and knowingly provide us with your personal information. We may also receive information about you from third parties – but only if you have given them permission to share your information.
Confidentiality
We will not be responsible for the privacy of data collected by websites not owned or managed by Mental Aid Ltd, including those linked through our website.
Making a complaint
If you are not satisfied with the response, please contact us at complaints@mental-aid.org with the details explaining your concerns. We will review your complaint and investigate if the right procedures have been followed and respond back to you as appropriate. We aim to complete this investigation within 15 working days of receiving your complaint, however, in some cases it may take longer. If you are still unsatisfied with the response, you may contact us.
What information do we collect?
When you interact with us, we may collect your name, address, email address(es), telephone number(s), and, where appropriate, date of birth.
How do we collect information?
We may collect information about you whenever you interact with us. For example, when you contact regarding our activities, register as a supporter, send or receive information or sign a petition, you specifically and knowingly provide us with your personal information. We may also receive information about you from third parties – but only if you have given them permission to share your information.
Additional Terms and Conditions for Website Usage
1. Use of Our Website
1.1 These terms elucidate the guidelines for utilizing our website and/or its content, provided by Mental Aid Ltd (referred to as “we,” “us,” or “our”).
1.2 By accessing our website, you agree to abide by these terms. If you disagree with any of these terms, please cease using our website immediately.
1.3 Ordering goods, services, or digital content from our website may be subject to separate terms and conditions.
1.4 If you require these website terms in an alternative format (e.g., audio, large print, braille), please contact us using the provided details.
2. Website Usage
2.1 Our website is intended for personal and non-commercial use only.
2.2 You are responsible for all costs related to your website usage.
2.3 You agree not to misuse or disrupt the website, introduce harmful material, attempt unauthorized access, or violate any specified conditions. Failure to comply may result in access suspension.
3. Privacy and Personal Information
Your privacy and personal information are crucial. Refer to the above and also our Privacy Policy at [Privacy Policy Link] for details on data collection, storage, and usage.
4. Ownership and Intellectual Property Rights
4.1 Intellectual property rights, including text, images, video, and other content, are owned by us and our licensors.
4.2 We reserve all intellectual property rights worldwide.
4.3 These terms grant no legal rights in the website, and you agree not to alter or delete any notices contained within.
4.4 The Mental Aid Ltd name and logo are registered trademarks; any unauthorized use is strictly prohibited.
5. Information Accuracy and Website Availability
5.1 We aim for accuracy and up-to-date content but do not guarantee it. Reliance on website information is at your own risk.
5.2 Website access may be suspended or terminated at our discretion.
5.3 Website content is for general information; it may not meet your specific requirements.
5.4 We do not guarantee constant website availability or uninterrupted use.
6. Hyperlinks and Third-Party Websites
The website may contain hyperlinks to other sites; we have no control over their content and accept no responsibility for it.
7. Limitation of Liability
Except for legal responsibilities we cannot exclude, we are not liable for losses incurred through website usage.
8. Changes to Terms
We reserve the right to modify these terms, with updates displayed on the website. Continued usage implies acceptance of changes.
How to Contact Us
Buying Goods and Services
[Link to terms for supplying goods and services]
Mental Aid Membership
[Link to terms for Mind membership]
Prize Draws and Competitions
[Link to terms for various prize draws and competitions]
Was this page useful?
[Links to different sections on Mental Aid Ltd website]
Contact Information
[Various contact details for Mental Aid Ltd]
Legal Information
[Links to privacy policy, cookie policy, terms and conditions, and contact information]